Frequently Asked Questions
Useful information and answers to your FAQs
IS YOUR ORGANIZATION TRANSPARENT?
We like to think so. We provide frequent updates to Candid (formerly Guidestar), a nonprofit rating organization, which has consistently ranked us among us the most transparent charities in the USA.
WHICH LOCATIONS DO YOU SERVE?
While we are physically located in Sioux Falls, South Dakota, we proudly serve communities all across our wonderful state and even some of those in border states (currently Iowa, Minnesota, and Nebraska). As our organization grows we hope to expand to even more communities across the USA, so stay tuned for more details to come.
DO YOU ASSESS FOR SERVICES BASED ON INCOME?
No, we do not ask for proof of income or insurance status when renting equipment through Owen's Outfitters or requesting a Hope Scholarship. However, as several of our projects are grant-funded, we may at times request certain voluntary information from you such as household income bracket, in order to serve both you and our grant providers better.
WHERE CAN I DROP OFF DONATIONS TO OWEN'S OUTFITTERS?
Donations can be dropped off by appointment at 1000 N. West Avenue, Suite 310, Sioux Falls, SD 57104. Please contact us at (605) 215-0884 or submit this equipment donation form to set up your appointment time and ensure a volunteer is available to greet you. You can also email us at firstname.lastname@example.org.
HOW DO I REQUEST AN EQUIPMENT LOAN THROUGH OWEN'S OUTFITTERS?
First, check out all the program information about Owen's Outfitters here, then make sure the item you need is on our accepted equipment and supplies list here. After that, you can either call us at (605) 215-0884 or fill in an equipment request form here. Once we know what you need we'll walk you through the rest of the (very easy) steps.
WHO CAN JOIN THE LEGACY TRIP?
The Legacy Trip is currently only open to medical students, staff, and faculty of the University of South Dakota Sanford School of Medicine. If you are not affiliated with USD SSOM and are interested in participating in future trips, please contact us at (605) 215-0884 or email@example.com and let's chat.
HOW CAN I VOLUNTEER?
We love our volunteers! We always need help with a wide range of activities, including Owen's Outfitters inventory management, social media outreach, fundraising efforts, assisting clients with equipment selection, and so much more. Please contact us at (605) 215-0884 or firstname.lastname@example.org to learn what our current volunteer opportunities are and how you can get involved.